Texas Estate Construction respects your privacy and is committed to protecting your personal data. This Privacy Policy serves as our legal foundation for all communications, detailing how your information is collected, used, safeguarded, and our strict policies against selling leads when you interact with our website and services.

1. How Information is Collected

We collect personal information that you voluntarily submit through our website forms, via email, or during phone interactions. Information collected includes:

• Contact Information: Name, home address, phone number, and email address.
• Project Details: Specific interests, service requests, and your preferred timeline for a consultation.
• Communication Records: Any information you provide when you contact our support team or respond to our SMS notifications.
• Technical Data: IP address, browser type, pages visited, and referral data collected when you browse our site.

2. How Information is Used

We use your collected information strictly for internal business operations and communications to provide a high-quality customer experience. Specifically, we use your data to:

• Respond to inquiries and provide project estimates.
• Schedule phone or on-site consultations.
• Deliver project updates and service-related communications via phone, email, or SMS.
• Process payments for services rendered.
• Analyze anonymous, aggregated data to improve website performance and customer experience.

Note: Mobile opt-in data is used exclusively for service-related communications and is never used for marketing.

3. Data Protection Commitment & Subcontractors

WE DO NOT SELL YOUR DATA OR LEADS. We clearly state that we do not share or sell leads' information with others. We do not sell, trade, or transfer your personally identifiable information or customer opt-in data to outside organizations for marketing or promotional purposes. Your information is never sold or exchanged.

WORKING WITH SERVICE PROVIDERS: To provide our services, we utilize trusted platforms. These providers only process data to assist us in operating our website, conducting our business, processing payments, or servicing you, and are bound by strict confidentiality. These providers include:

• Payment processors (Stripe, PayPal, and Intuit) – solely for processing your payments.
• Email service platforms – solely for sending communications you requested.
• Website hosting services – solely for hosting our website and its content.
• SMS message aggregators and providers – solely for delivering text messages you requested.
• HighLevel CRM – for our internal client relationship management.
• AI technology providers – to power our AI-enabled features and services.
• Cloud storage providers – for secure storage of data processed by our systems.

We will only release information if legally mandated to comply with the law or to protect our business operations and customer safety.

4. SMS Opt-In Details (A2P 10DLC Compliance)

By submitting your phone number, you consent to receive SMS text messages from Texas Estate Construction regarding:

• Appointment scheduling
• Estimate follow-ups
• Project updates
• Service notifications

SMS Opt-In Details: Customers opt-in to receive SMS by entering their phone number into a dedicated contact form on our website. On the form, there is a separate, unchecked checkbox that explicitly states: "I agree to receive SMS communications from Texas Estate Construction." This consent is strictly voluntary and not a condition of purchase. Additionally, customers may opt-in verbally during phone consultations, after which we send a one-time manual confirmation text to verify consent.

Message Frequency & Rates: Message frequency may vary based on your project status. Message and data rates may apply.

How to Opt-Out: You can opt out at any time by replying:

• STOP – to unsubscribe
• HELP – for assistance

Mobile Information Sharing Statement: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Email & Promotional Communications

If you provide your email address, we may send updates, promotions, and service-related information. You may opt out of marketing emails at any time by contacting us directly at [email protected].

6. Cookies and Tracking Information

Our website uses essential, analytical, and marketing cookies to provide a secure environment, analyze visitor behavior for service improvements, enhance user experience, and deliver relevant advertisements. Cookies do not store personally identifiable information. You can manage or withdraw your tracking consent at any time through your browser settings or our on-site cookie banner.

7. Data Security Practices

We employ comprehensive data security practices to protect your personal data. We use reasonable administrative, technical, and physical safeguards—including secure cloud storage and confidential service agreements—to protect your information against unauthorized access, alteration, or destruction. However, please note that no system or transmission over the internet can guarantee 100% complete security.

8. External Links & Children's Privacy

• External Links: Our website may contain links to outside websites. We are not responsible for their privacy practices or content.
• Children's Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. User Rights & Updating Your Information

You have the right to access, correct, or request the deletion of your personal information. You also have the right to opt-out of marketing communications and receive our services without discrimination. To access, update, or request deletion of your information, please contact us at: [email protected].

10. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted directly on this page.

11. Contact Information

If you have any questions regarding this Privacy Policy or your data, please contact us:

• Texas Estate Construction
• (346) 214-3030
• [email protected]

Welcome to the Texas Estate Construction website. By accessing or using this website, submitting a form, or communicating with us via phone, email, or SMS (text message), you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully, as they affect your legal rights.

1. Website Use

You may view and use materials from this website for personal, non-commercial purposes only. All copyright and proprietary notices must remain intact. You may not reproduce, distribute, modify, transmit, display, or use website content for commercial purposes without prior written consent from Texas Estate Construction. You agree to use this website only for lawful purposes and in compliance with all applicable local, state, and federal laws.

2. Intellectual Property

All content on this website—including text, images, graphics, logos, videos, designs, and data—is owned by or licensed to Texas Estate Construction and is protected under applicable intellectual property laws. Unauthorized use of website content is strictly prohibited.

3. SMS Communications & Consent (A2P 10DLC Compliance)

Texas Estate Construction uses SMS to communicate with clients. Messages include appointment confirmations, follow-ups on cost estimates, real-time project updates, service notifications, and responses to customer support inquiries.

By submitting your phone number through our website, lead forms, or other communication channels, you expressly consent to receive SMS text messages from Texas Estate Construction for purposes including but not limited to:

• Appointment confirmations
• Follow-ups
• Project updates
• Service notifications

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties support.

You can cancel the SMS service at any time. Just text "STOP" to Texas Estate Construction. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (346) 214-3030.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive a varying frequency of messages depending on your interactions with us. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy.

Consent to receive SMS messages is not a condition of purchase. We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for marketing purposes.

4. Third-Party Links

This website may contain links to third-party websites. Texas Estate Construction is not responsible for the content, policies, or practices of any third-party websites. Accessing third-party websites is at your own risk.

5. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis. Texas Estate Construction makes no warranties, express or implied, regarding:

• The accuracy or completeness of website content
• Website availability or uninterrupted access
• The absence of errors, viruses, or harmful components

6. Limitation of Liability

To the fullest extent permitted by law, Texas Estate Construction, its owners, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of this website. Your sole remedy for dissatisfaction with the website is to discontinue use.

7. Indemnification

You agree to indemnify and hold harmless Texas Estate Construction, its owners, employees, contractors, and affiliates from any claims, losses, damages, liabilities, or expenses (including reasonable attorney's fees) arising from:

• Your use of the website
• Your violation of these Terms
• Your violation of applicable laws

8. Arbitration

Any dispute arising from your use of this website or these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

9. Pricing & Service Information

Any pricing, timelines, or service descriptions on this website are for informational purposes only and do not constitute a binding offer. Final pricing may vary based on:

• Design specifications
• Materials selected
• Site conditions
• Permits and local regulations

For accurate pricing, please schedule a consultation with our team.

10. Modifications to Terms

Texas Estate Construction reserves the right to update these Terms at any time. Updates become effective immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms.

11. Message and Data Rates Disclosure

Texas Estate Construction does not charge for our SMS service; however, standard message and data rates may apply from your wireless provider. These fees are determined by your mobile carrier and your specific calling plan. By opting in, you acknowledge that you are responsible for any such charges. Please contact your mobile service provider for details on your plan's pricing for sending and receiving text messages.

12. Age Restrictions (18+)

By using this website or opting into our SMS program, you represent and warrant that you are at least 18 years of age and reside in the United States. Texas Estate Construction and SMS communications are intended solely for users who are 18 years of age or older. If you are under the age of 18, you are not permitted to submit personal information, request estimates, or opt into SMS communications. We reserve the right to terminate access or SMS enrollment if we believe a user is under the required age.

Contact Information

• Texas Estate Construction
• (346) 214-3030
• [email protected]

Texas Estate Construction is committed to delivering high-quality craftsmanship and professional construction services. Our warranty policy reflects our dedication to building projects that meet industry standards and provide long-term value to our clients.

The following warranty guidelines outline the general coverage provided for construction services performed by Texas Estate Construction. Specific warranty terms may vary depending on the project scope and will be defined in the written construction agreement executed between the client and Texas Estate Construction.

Workmanship Warranty

Texas Estate Construction provides a One-Year Craftsmanship Warranty on labor and installation performed directly by our company, unless otherwise stated in the project agreement.

This warranty applies to defects in workmanship resulting from improper installation performed by Texas Estate Construction under the original contract. If a covered workmanship issue arises during the warranty period, our team will evaluate the issue and, if confirmed to be covered, will repair the affected area within a reasonable timeframe.

General Construction Coverage Categories

The following categories represent common services performed by Texas Estate Construction. Warranty coverage applies to installation workmanship performed by our team unless otherwise specified in the project contract.

• General Labor & InstallationCovered by a 1-Year Workmanship Warranty. This includes defects in installation resulting from workmanship performed by Texas Estate Construction.
• Framing & Structural WorkCovered by a 1-Year Workmanship Warranty, unless otherwise specified in the project agreement. Structural components are installed in accordance with applicable engineering specifications and local building codes.
• Plumbing InstallationCovered by a 1-Year Workmanship Warranty. Plumbing fixtures, valves, and components may carry separate manufacturer warranties.
• Electrical InstallationCovered by a 1-Year Workmanship Warranty. Electrical fixtures, lighting, and devices may be subject to manufacturer warranty coverage.
• HVAC InstallationCovered by a 1-Year Workmanship Warranty for installation performed by Texas Estate Construction or its subcontractors. Heating and cooling equipment typically carry manufacturer warranties that vary by brand and model.
• Cabinet InstallationCovered by a 1-Year Workmanship Warranty. Cabinet boxes, doors, drawer systems, and hardware may carry manufacturer warranties depending on the supplier.
• Flooring InstallationCovered by a 1-Year Workmanship Warranty. Flooring materials such as hardwood, tile, laminate, or engineered flooring may carry manufacturer warranties that vary by product.
• Tile & Stone InstallationCovered by a 1-Year Workmanship Warranty. Natural materials may experience minor movement, settling, or hairline cracking due to structural or environmental conditions.
• Interior Trim & CarpentryCovered by a 1-Year Workmanship Warranty. Includes installation of baseboards, crown molding, interior doors, built-ins, shelving systems, and decorative millwork.
• Exterior Siding & TrimCovered by a 1-Year Workmanship Warranty. Material warranties may vary depending on the siding product manufacturer.
• Roofing InstallationCovered by a 1-Year Workmanship Warranty for installation. Roofing materials typically carry manufacturer warranties that may range from 20 years to lifetime coverage depending on the product.
• Stucco & Exterior Finish SystemsCovered by a 1-Year Workmanship Warranty. Minor hairline cracks may occur over time due to natural structural settling or environmental conditions.
• Painting & FinishesCovered by a 1-Year Workmanship Warranty. Normal wear, fading, or environmental exposure is not considered a workmanship defect.
• Windows & Doors InstallationCovered by a 1-Year Workmanship Warranty. Window and door products typically carry manufacturer warranties separate from installation.
• Kitchen RemodelingCovered by a 1-Year Workmanship Warranty for installation of cabinetry, tile, countertops, flooring, and finish carpentry performed under the project scope.
• Bathroom RemodelingCovered by a 1-Year Workmanship Warranty for installation of tile, vanities, plumbing fixtures, flooring, and finish components.
• Outdoor Living ConstructionCovered by a 1-Year Workmanship Warranty. Includes installation of patios, pergolas, patio covers, outdoor kitchens, and related exterior structures. Natural weather exposure may affect exterior materials over time.

Manufacturer Material Warranties

Many materials and products installed during construction are covered by warranties provided directly by the manufacturer. These warranties vary depending on the product and manufacturer. Examples include:

• Roofing systems
• Windows and doors
• Cabinetry and hardware
• Appliances
• Flooring materials
• HVAC equipment
• Plumbing fixtures
• Lighting fixtures

Texas Estate Construction does not manufacture these products and therefore does not control the terms of manufacturer warranties. When available, warranty documentation will be provided to the homeowner upon project completion.

Conditions Not Covered

The Texas Estate Construction workmanship warranty applies only to defects resulting directly from improper installation performed under the original construction agreement. The warranty does not apply to conditions resulting from factors outside the control of Texas Estate Construction. The following conditions are not covered under the workmanship warranty:

• Normal Wear and TearNormal aging, wear, fading, and deterioration of materials resulting from regular use, environmental exposure, or passage of time.
• Homeowner Neglect or Improper UseDamage resulting from misuse, negligence, abuse, improper operation of installed systems, or failure to follow manufacturer care and maintenance guidelines.
• Lack of Proper MaintenanceFailure by the homeowner to perform routine maintenance or recommended upkeep of installed materials, fixtures, systems, or exterior components.
• Work Performed by Third PartiesAny modification, repair, or alteration performed by contractors, service providers, or individuals other than Texas Estate Construction after project completion.
• Structural Movement or SettlementMovement, shifting, cracking, or changes resulting from natural settling of structures, foundation movement, soil expansion or contraction, or other structural conditions beyond the control of the contractor.
• Environmental and Weather ConditionsDamage caused by weather events or environmental conditions including but not limited to storms, wind, flooding, excessive moisture, temperature fluctuations, ground movement, or other acts of nature.
• Natural Material CharacteristicsCertain building materials naturally expand, contract, shrink, settle, or develop hairline cracking over time due to humidity, temperature, or structural movement. These natural characteristics are not considered workmanship defects.
• Manufacturer Defects or Product FailuresFailures resulting from defective products, materials, appliances, fixtures, or equipment manufactured by third parties. These items may be subject to separate manufacturer warranties.
• Pre-Existing ConditionsIssues related to structural deficiencies, concealed conditions, or building components that existed prior to the commencement of work and were not part of the contracted scope.
• Mechanical System FailuresFailures related to plumbing fixtures, electrical devices, HVAC equipment, appliances, or other mechanical systems due to product defects, age, or manufacturer malfunction.
• Surface Conditions and Minor Cosmetic ChangesMinor surface variations, shrinkage cracks, paint touch-ups, grout discoloration, caulking shrinkage, or similar cosmetic conditions that occur as part of normal building settlement and environmental exposure.

Homeowner Maintenance Responsibilities

Proper maintenance is essential to the long-term performance of construction materials and installed systems. The homeowner is responsible for maintaining the property and all installed improvements in accordance with industry standards and manufacturer recommendations. Failure to properly maintain installed systems and materials may affect warranty coverage. Homeowner maintenance responsibilities include, but are not limited to, the following:

• Routine Care and CleaningMaintaining installed surfaces, cabinetry, flooring, countertops, tile, and finishes through appropriate cleaning methods and manufacturer-recommended care.
• Sealants and CaulkingMonitoring and maintaining sealants, caulking, grout lines, and waterproofing systems, which may naturally shrink or deteriorate over time and require periodic maintenance.
• Stone and Natural MaterialsPeriodic sealing and proper maintenance of natural stone, marble, quartzite, granite, and other porous materials in accordance with manufacturer or supplier recommendations.
• Exterior Materials and StructuresRegular inspection and maintenance of exterior materials including siding, stucco, wood trim, outdoor structures, pergolas, patios, and other exterior elements exposed to weather.
• Drainage and Water ManagementMaintaining proper site drainage, gutters, downspouts, and landscaping to prevent water intrusion or accumulation near structural components.
• Mechanical System MaintenanceRoutine servicing of HVAC systems, plumbing fixtures, appliances, and other mechanical equipment according to manufacturer guidelines.
• Environmental ProtectionMaintaining appropriate humidity and climate conditions within the home to minimize expansion, contraction, or movement of building materials such as wood flooring, cabinetry, and millwork.
• Prompt Reporting of IssuesNotifying Texas Estate Construction promptly if a potential workmanship issue is discovered during the warranty period. Delays in reporting may result in additional damage not covered under warranty.

Final Warranty Terms

The workmanship warranty provided by Texas Estate Construction is limited to the repair or correction of installation defects covered under the warranty period. The warranty does not extend to incidental or consequential damages, including but not limited to loss of use, inconvenience, property damage, or related expenses.

All warranty determinations will be made following inspection and evaluation by Texas Estate Construction. This page provides a general overview of typical warranty coverage. The official warranty terms governing any project are defined in the written construction agreement executed between the homeowner and Texas Estate Construction. Where differences exist between this page and the signed contract, the contract terms shall govern.

Warranty Claim Procedure

If a homeowner believes an issue falls under warranty coverage, the following process should be followed:

• 1. Submit a written warranty request to Texas Estate Construction describing the issue.
• 2. Provide photographs and relevant details regarding the concern.
• 3. Texas Estate Construction will review the request and schedule an inspection if necessary.
• 4. If the issue is determined to be covered under the workmanship warranty, repairs will be scheduled accordingly.

Warranty repairs will be performed within a reasonable timeframe based on project conditions and scheduling availability.